Statement of Work solution for a Global Bank

The challenge:

In 2017, we secured an RFP against several consultancies to lead the delivery of a client review exercise for a global Corporate & Institutional bank. The bank had a significant backlog of 8,000 potentially high-risk client files and required a quick deployment of talent with Corporate & Investment Banking experience and local language skills.

Our solution:

Our onsite consultant teams in Singapore, Hong Kong and Malaysia were in place for six months and identified 22 Know Your Customer (KYC) consultants within two weeks.

The outcome:

  • We saved the bank an estimated 45% against our competitors’ costs

  • We have subsequently supported them hiring 65% of the consultants into permanent roles

  • We now have 460 KYC/CDD resources and 130 transaction monitoring resources on our books