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Service Director

  • Location: Bangkok
  • Salary: THB2640000.00 - THB2650000.00 per annum + attractive per annum
  • Job Type:Permanent

Posted about 1 month ago

Argyll Scott is helping the client looking for Service Director. This role is responsible for oversea the delivery of multiple software engineering, development and IT Solutions.

Key Responsibilities

  • Establish goals and procedures to ensure consistently high service to clients
  • Plan and direct the translation of customer requirements into working instructions
  • Present project proposals to client management, negotiate to finalize timelines and costs; review/approve cost estimate and contracts
  • Assess available technology platforms and methodologies for projects; establish resources requirements; direct the recruitment of required technical staff; establish the distribution and location of required resources (offshore/onshore); and implement top-down project processes
  • Provide weekly/monthly status reports to internal management meeting and steering committee with client
  • Communicate effectively with project teams and clients to establish clear goals, timelines and expectations
  • Responsible for managing the client relationship and conferring with internal analysts, developers and client executives regarding project specifications and goals

Key Qualifications

  • Thai Nationality
  • Bachelor's or MSC degree in IT, Business Administration or equivalent
  • At least 5 years leadership experience (top management) within the consultancy firm
  • At least 15 years of relevant progressive professional work experience
  • Proven ability to achieve and deliver results through driving improvements in organizational effectiveness
  • Experience in leading and motivating a team
  • Excellent communication skills, both oral and written, with various audiences; mature, confident, assertive communication style
  • High levels of patience and calm working under pressure
  • Excellent organizational skills; ability to prioritize and manage multiple tasks
  • Strong interpersonal and management skills including negotiation skills and managing indirectly stakeholders

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.