Operations Manager – Technology Operations / $60-70k P/M

Operations Manager – Technology Operations / $60-70k P/M

12 month contract (extendable)

We are partnering with a leading organisation seeking an experienced Operations Manager to oversee technology operations, production support, service reliability and operational delivery across a modern technology environment.

This role is primarily focused on technology operations and production stability, while also requiring good exposure to DevOps, cloud, automation and CI/CD environments.

Responsibilities

• Lead day-to-day technology operations and production support activities
• Manage application, infrastructure and operational support teams
• Own incident, problem, change and service management processes
• Ensure systems and applications meet agreed availability, performance and SLA requirements
• Coordinate major incidents, production issues and operational escalations
• Work closely with Engineering, DevOps, Cloud and Application Development teams
• Support continuous improvement across monitoring, automation and operational processes
• Oversee production releases, change controls and operational readiness
• Help drive greater automation across deployment, infrastructure and support processes
• Manage internal stakeholders, vendors and technology partners

Requirements

• Strong experience within Technology Operations, Production Support, Infrastructure Operations or Application Support
• Previous team leadership or operational management experience
• Strong understanding of incident, problem, change and service management
• Good understanding of modern DevOps practices and CI/CD environments
• Exposure to cloud technologies such as AWS or Azure
• Familiarity with technologies such as Docker, Kubernetes, Jenkins, GitLab, Terraform or similar would be advantageous
• Experience working within highly available, business-critical technology environments
• Strong stakeholder management and communication skills
• Ability to balance operational stability with continuous improvement and automation

Argyll Scott Asia is acting as an Employment Business in relation to this vacancy.